Privacy policy

Au Premier Coiffure Inc., the company that operates the transactional site accessible via www.aupremier.com, undertakes to respect the privacy of its users, “User or you”. The purpose of this privacy policy (“Policy”) is to set out how personal information collected through our website is handled at the following address: www.aupremier.com (“Platform” or “Website”) By providing us with your personal information or using our Website, you agree to be bound by this Policy. Please note that your use of our Platform is also governed by our Terms of Service. BY COMPLETING THE ACCOUNT CREATION PROCESS AND ACCEPTING HEREIN, THE USER ACKNOWLEDGES HAVING READ AND UNDERSTANDING THIS POLICY AND AGREES TO THE TERMS AND CONDITIONS AS THEY MAY BE RENEWED, AMENDED OR REPEALED FROM TIME TO TIME.

1. Collection of personal information

The term “personal information” generally refers to all information about an individual that makes him identifiable.

In order to use our services, a User must have a User Account (“Account”). The creation of an Account is voluntary and free. By creating such an Account or by authorizing you to use the Platform, Au Premier Coiffure Inc. collects and keeps the User’s personal information from the information provided by the User when creating the Account, from the conclusion any form of transactions through the Platform, by completing or submitting any other form through or through the Platform. This information may include, but is not limited to: name, postal address, email address, date of birth, gender, phone number, payment information, completed transactions, services or products purchased, pages visited, preferences, etc. . It is the User’s responsibility to keep their information up to date and to make any changes to it.

Automatically collected data

Au Premier Coiffure inc. also collect technological information that is automatically communicated when a user visits the platform, notably via cookies, log files, IP address or other similar devices such as Google Analytics and Google Tag Manager. This technological information includes: IP address, Web browser, operating system, click stream, preferences and browsing history. It is possible to refuse the use of cookies by selecting “refuse” in the banner. Please note, however, that in such a case, some of the platform’s functions may not function properly. 

Automatically collected data is used for the following purposes: To ensure proper website operation, to facilitate navigation, to analyze browsing data, to measure performance.

2. Use of personal information

Au Premier Coiffure Inc. uses your personal information for the purpose of offering you services or products corresponding to your interests and for the purposes of concluding and giving full effect to transactions completed by you through the Platform. Confidential information may be transmitted to third parties to the extent necessary for the purposes mentioned above. Their privacy policies may differ from those of Au Premier Coiffure inc and Au Premier Coiffure inc. cannot guarantee the use and use that will be made of the personal information transmitted and cannot be held responsible for the behavior of a third party. Any User has the right to refuse the disclosure of his personal information and can assert his right by sending a written notice by email to [email protected]. However, it should be noted that the disclosure of certain personal information is necessary for the proper functioning of the Website. The refusal or withdrawal of consent could therefore prevent a User from benefiting from the services or products offered by the Platform.

Au Premier Coiffure inc. may use the services of subcontractors or agents to assist in the provision of services or the delivery of products, the management and administration of the Website or for any other purpose useful for the proper functioning of the Website. These subcontractors or agents can therefore access and use your personal information to the extent necessary for the performance of their tasks. Of course, the subcontractors or agents of Au Premier Coiffure Inc. are bound by agreements having the effect of prohibiting them from revealing or using the personal information of Users for purposes other than those provided for in the contract. </ p>

Au Premier Coiffure Inc. may also perform statistical compilations from User data. Au Premier Coiffure Inc. undertakes that such statistical compilations cannot identify its Users and will remain anonymous.

If, when opening their Account or thereafter, a User has chosen to receive our newsletters relating to our service offers, news, contests and other promotions or information relating to our services or our products , they can withdraw their consent to receive them at any time by following the instructions in the email or by writing to [email protected]

3. Collection of personal information from minors

Given the nature of the Website, an Account may contain confidential information relating to one or more minors. This confidential information must be provided by the guardian of these minors. If minors are able to give their consent, the tutor agrees to obtain it in order to communicate personal information concerning them through the Website.

4. Protection of personal information

Au Premier Coiffure Inc. takes all reasonable precautions to protect the personal information of its Users against loss, destruction, and unauthorized use, disclosure, modification and reproduction. To this end, Au Premier Coiffure Inc. follows all the principles established in accordance with Canadian practices for the protection of privacy and electronic documents. Various security measures have been put in place such as the secure location of computer equipment and the protection of our software and databases. All personal information collected on the Website is saved on servers that are inaccessible to the public. To this end, the Au Premier Coiffure Inc. server is protected by firewall technology. Despite this, no security system can protect against all risks and there is always a possibility that the information transmitted may be disclosed without the consent of a User and without fault on the part of Au Premier Coiffure Inc .. Unless negligence coarse on the part of Au Premier Coiffure Inc., it declines all responsibility if personal information is disclosed in this context.

The personal information covered by this Policy is subject to Canadian laws and more particularly to those of the province of Quebec in which it is stored and used.

Furthermore, passwords, codes or personal identification numbers used to access our services are confidential and it is the User’s responsibility to preserve them. The User must never divulge his passwords, codes and personal identification numbers and must avoid transmitting any personal information other than that required for registration for activities or courses. After completing the navigation on the Website, or when, during a session, a User has to temporarily leave his computer and leave it unattended, it is important to close the session.

5. Right of access

The User can access their Account at any time from the Website and view the personal information contained therein. It is possible to modify or rectify all of this information that we hold, free of charge. It is also possible to change the password at any time. If it is impossible to modify or consult personal information through the Account, a User may make a request to this effect by contacting Au Premier Coiffure Inc. by email at [email protected]. < / p>

6. Withdrawal of consent

The User has the right to refuse to provide certain personal information or can withdraw his consent to the use of personal information already provided. However, it should be noted that certain personal information is necessary for the proper functioning of the Website. The refusal or withdrawal of consent could therefore prevent a User from benefiting from the services offered by the Platform.

In order to assert his right of refusal or to withdraw his consent, a User may contact Au Premier Coiffure Inc by email at [email protected].

7. Retention and destruction of personal information

Personal information is retained only for the period corresponding to when you are a User of the Website, that is, as long as an Account is active. A User can therefore withdraw his personal information at any time by deleting his Account. Upon deletion of the Account, Au Premier Coiffure Inc will also destroy your personal information. It may take some time for this information to be deleted from our servers and backup units; and some information may be retained in order to comply with our legal obligations.

Au Premier Coiffure Inc reserves the right to delete an Account if it has not been used to access the Website for 24 consecutive months.

8. Commercial transactions

In the event that Au Premier Coiffure Inc and / or the Website is (are) the subject of a sale or transfer in favor of any other company, entity, organization or person, the User authorizes Au Premier Coiffure Inc to share their personal information with the potential purchaser, before and after the sale or transfer, in order to enable the transaction and to ensure the continuity and proper functioning of operations without interruption.

9. Disclosure to third parties

Au Premier Coiffure Inc may be legally bound to disclose personal information concerning one or more Users when valid requests, a search warrant, a subpoena or other orders of a court of law or a government are presented to it or to comply with any law or regulation as well as to defend the rights of Au Premier Coiffure Inc or a User or ultimately to protect the safety of Users or the public.

If, in these circumstances, Au Premier Coiffure Inc must disclose a User’s personal information to third parties, Au Premier Coiffure Inc will take reasonable steps to ensure its protection.

10. Subsequent policy changes

Au Premier Coiffure Inc reserves the right to revise the terms of this privacy policy at any time by posting a notice to this effect on its Website at least 30 days prior to the entry into force of the revised Policy. In addition, in the event of changes, Users will be invited to accept the new Policy when logging into their Account. Use of the Website, subsequent to the posting of a modified version of the Policy, will constitute acceptance of the modifications made to it. In addition, Users are invited to consult this privacy policy on a regular basis.

11. Contact

For any questions regarding this Policy, You can contact us by email at [email protected] or by mail to the following address:
Au Premier Coiffure inc.
5487 ave Monkland, Montreal (Quebec )
H4A 1C6

12. Privacy officer:

Pierre Lemay, Director
514-489-8872 | [email protected]

Updated on 28/11/2023

 

Return policy

For hygienic and quality control reasons, please note that the products sold on this site are neither exchangeable nor refundable.